How To Apply For Certificate Of Good Conduct ( Police Clearance Certificate ) Online Via Ecitizen.

important notice

There have been numerous complaints about certificates of good conduct taking longer than usual ( 2 weeks ) to be sent via email. If you are a victim, kindly make time and go directly to CID headquarters and make your claim. Please you shall be assisted much faster as their systems may be overloaded with requests. Thank you!


1. Log in to ecitizen portal

2. Upon successful login, you will be taken to the ecitizen dashboard whereby you will be required to click on any of the agencies listed below to access the respective services.

To apply for the police clearance certificate, click on the link Directorate of Criminal Investigations


3. On the next page, click on the make application tab.


4. On the next tab, you have 2 options to choose between adult application or child application


5. On the next page, proceed to the Apply Now tab.


6. On the next, you will be required to fill in the details regarding where you would like to have your fingerprints taken and the date.


7. After filling in the details, you will be required to submit them

See also  How To Know Whether Your Certificate Of Good Conduct/Police Certificate Is Ready For Download Via E-citizen [2023]

8. On the next screen, you will be required to make payment of ksh1050 via your preferred method


9. Once payment is completed, download and print the fingerprint forms as well as the invoice. These documents will be required at the venue that you chose earlier for fingerprint process.


32 Responses

  1. Martin says:

    Then, what next after taking your fingerprint, do you leave your forms there or??

  2. Peter says:

    Kenyan Citizen good Conduct

  3. Joshua says:

    I applied for good conduct on 11th NOV 2020 and upto now its still reading queued..i need it agently..what could be the problem..please help

  4. Preskilla Ochieng says:

    If i got a PCC IN 2017, DO I NEED TO APPLY FOR A NEW OE IN 2020? Somebody advice!

    • konvigilante says:

      Hi Preskilla, the police clearance certificate’s validity period is dependent upon a need basis. This means that whenever an employer or anyone else requests for a recent PCC, you will be required to apply for another one.

      In your case, 2017 is such a long time and much may have happened between then and now do it is advisable to apply for another.

  1. December 2, 2020

    […] access/apply for various government services like ePassport applications, business registration, police clearance certificate application, driving license application, KRA payments […]

Share your thoughts

%d bloggers like this: