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What Is MPesa & How Does It Work?
MPesa is regarded as Kenya’s premier mobile money transfer service including mpesa to bank launched in March 2007 by Safaricom and has since managed to amass over 30 million active users as at 2023.
Besides mobile money transfer options, Mpesa also boasts a catalogue of equally popular services such as digital loans & savings platforms (Mshwari & KCB Mpesa), overdraft facilities (Fuliza) etc
To be able to use MPesa, an individual requires a Safaricom subscription obtained by purchasing a Safaricom sim card, registering to the network and activating the Mpesa service.
Afterwards, the MPesa menu can be accessed from a variety of channels including SIM toolkit, MySafaricom app or MPesa app.
Advantages Of MPesa
i. Fast- Sending and receiving funds is much faster compared to traditional mediums such as cheques, EFT etc
ii. Secure- Access to MPesa services require MPesa PIN to effect transactions.
iii. Finance Management- MPesa users are able to manage their finances by tracking income & expenditure through a variety of MPesa related services such as MPesa statements.
iv. Convenient- Anyone can transact from any place at any time as long as there is sufficient funds in the MPesa account.
v. Contactless- Requires no physical carrying of cash/cards
vi. Efficient- Besides mobile money transfer, MPesa also offers a variety of other services under the platform
vii. Encourages Saving- Through Mshwari & KCB MPesa, subscribers can save towards a particular goal.
viii.Access To Credit- MPesa subscribers are able to access digital loans.
ix. Poverty reduction- this is possible due to increased consumption as a result of the ease of sending & receiving funds via MPesa.
Disadvantages Of MPesa
i. Identity theft- refers to stealing of personal information for purposes of committing fraud. Cases of victims losing money from their MPesa accounts have been rampant due to SIM swaps implemented by tech savvy criminals in collusion with rogue Safaricom employees.
ii. Cash loss due to Wrong Number Transactions
Majority of Kenyans lose cash daily as a result of sending funds to wrong recipients unknowingly due to error while inputting the phone digits. While this can be rectified through initiating an MPesa reversal, this is at times impossible when the recipient withdraws the ‘stolen’ funds.
iii. System Outages
This is generally caused by MPesa maintenance schedules whereby services are temporarily suspended. This at times leads to inconveniences considering that a large percentage of Kenyans rely on MPesa daily for their transactions.
How To Register & Activate MPesa
Registration and activation of MPesa is as simple as purchasing a Safaricom line from any MPesa agent and filling in the registration form as well as providing a national ID card.
When it comes to MPesa activation, simply follow the procedure below;
Navigate to the SIM toolkit and select the MPesa menu
Select ‘Activate/Wezesha’ to receive start PIN via SMS
Input the start PIN
Proceed to enter & confirm your own secret PIN
Enter your national ID
As a security measure, MPesa uses PIN technology to secure one’s MPesa account. This method has proved very useful in deterring instances of both physical and identity theft.
However, there are situations whereby the actual Mpesa account owner is denied access due to forgotten MPesa PIN. In such a case, one is required to simply request for an MPesa PIN change via the procedure outlined in this link.
How To Transfer Money From MPesa To Bank
Mpesa being a Safaricom product, the latter has provided different platforms with which a Safaricom subscriber can use to access MPesa especially when transferring money from MPesa to bank via the Lipa Na MPesa option.
Besides the default MPesa menu accessible via the SIM toolkit using the procedure below.
Go to SIM toolkit
Select ‘MPesa’
Select ‘Lipa Na MPesa’
Select ‘Paybill’
Enter Business number
Enter Account Number
Enter Amount
Enter MPesa PIN
There are also other official 3rd party Safaricom apps with which to access the Lipa Na MPesa menu. They include;
MPesa App |
MySafaricom App |
Login to the MPesa App using MPesa PIN |
Launch the MySafaricom App |
Tap the ‘Pay’ icon located at the top |
Click on the MPesa icon located at the bottom |
Select ‘Paybill’ |
Select ‘Lipa Na MPesa’ |
Select ‘Enter Paybill Number’ |
Select ‘Paybill’ menu |
Enter Account Number |
Enter ‘Paybill Number’ |
Enter Amount |
Enter ‘Account Number’ |
Enter MPesa PIN |
Enter Amount |
|
Enter MPesa PIN |
Therefore, one can easily transfer money from MPesa to bank by using the bank provided paybill numbers and personal bank account numbers.
MPesa To Bank – ABC
ABC Bank Paybill No. |
Account No. |
111777 |
ABC A/C No. |
MPesa To Absa Bank
Absa Bank Paybill No. |
Account No. |
303030 |
Absa A/c No. |
MPesa To Bank (Access)
Access Bank Paybill No. |
Account No. |
862862 |
Access A/c No. |
MPesa To Bank Of Africa
BOA Paybill No. |
Account No. |
972900 |
BOA A/c No. |
MPesa To Bank Of Baroda
Baroda Paybill No. |
Account No. |
|
|
MPesa To Bank Of India
Bank Of India Paybill No. |
Account No. |
|
|
MPesa To Bank (Citibank)
Citibank Paybill No. |
Account No. |
|
|
MPesa To Consolidated Bank
Consolidated Bank Paybill No. |
Account No. |
508400 |
Consolidated A/c No. |
MPesa To Co-operative Bank
Co-op Bank Paybill No. |
Account No. |
400200 |
Co-op A/c No. |
MPesa To Credit Bank
Credit Bank Paybill No. |
Account No. |
972700 |
Credit A/c No. |
MPesa To Development Bank
Development Bank Paybill No. |
Account No. |
|
|
MPesa To Diamond Trust Bank
DTB Paybill No. |
Account No. |
516600 |
DTB A/c No. |
MPesa To Bank (Dubai Islamic Bank)
DIB Paybill No. |
Account No. |
342342 |
|
MPesa To Ecobank
Ecobank Paybill No. |
Account No. |
700201 |
Ecobank A/c No. |
MPesa To Equity Bank
Equity Bank Paybill No. |
Account No. |
247247 |
Equity A/c No. |
MPesa To Family Bank
Family Bank Paybill No. |
Account No. |
222111 |
Family A/c No. |
MPesa To First Community Bank
Community Bank Paybill No. |
Account No. |
|
|
MPesa To Guaranty Trust Bank
Guaranty Bank Paybill No. |
Account No. |
910200 |
GTB A/c No. |
MPesa To Guardian Bank
Guardian Bank Paybill No. |
Account No. |
|
|
MPesa To Gulf African Bank
Gulf Bank Paybill No. |
Account No. |
985050 |
GAB A/c No. |
MPesa To Habib Bank
Habib Bank Paybill No. |
Account No. |
|
|
MPesa To HFC Bank
HFC Bank Paybill No. |
Account No. |
911311 |
HFC A/c No. |
MPesa To I&M Bank
I&M Bank Paybill No. |
Account No. |
542542 |
I&M A/c No. |
MPesa To Kingdom Bank
Kingdom Bank Paybill No. |
Account No. |
529901 |
Kingdom A/c No. |
MPesa To KCB
KCB Bank Paybill No. |
Account No. |
522522 |
KCB A/c No. |
MPesa To Mayfair Bank
Mayfair Bank Paybill No. |
Account No. |
|
|
MPesa To Middle East Bank
Middle East Bank Paybill No. |
Account No. |
839900 |
MEB A/c No. |
MPesa To M-Oriental Bank
M-Oriental Bank Paybill No. |
Account No. |
986500 |
M-Oriental A/c No. |
MPesa To National Bank
National Bank Paybill No. |
Account No. |
625625 |
NBK A/c No. |
MPesa To NCBA
NCBA Bank Paybill No. |
Account No. |
880100 |
NCBA A/c No. |
MPesa To Paramount Bank
Paramount Bank Paybill No. |
Account No. |
907950 |
Paramount A/c No. |
MPesa To Prime Bank
Prime Bank Paybill No. |
Account No. |
982800 |
Prime A/c No. |
MPesa To SBM Bank Kenya
SBM Bank Paybill No. |
Account No. |
552800 |
SBM A/c No. |
MPesa To Sidian Bank
Sidian Bank Paybill No. |
Account No. |
111999 |
Sidian A/c No. |
MPesa To Spire Bank
Spire Bank Paybill No. |
Account No. |
498100 |
Spire A/c No. |
MPesa To Stanbic Bank
Stanbic Bank Paybill No. |
Account No. |
600100 |
Stanbic A/c No. |
MPesa To Stanchart Bank
Stanchart Bank Paybill No. |
Account No. |
329329 |
Stanchart A/c No. |
MPesa To UBA
UBA Bank Paybill No. |
Account No. |
559900 |
UBA A/c No. |
MPesa To Victoria Bank
Victoria Bank Paybill No. |
Account No. |
|
|
Microfinance Banks
MPesa To Caritas Bank
Caritas Bank Paybill No. |
Account No. |
899790 |
|
MPesa To Century Bank
Century Bank Paybill No. |
Account No. |
888600 |
|
MPesa To Choice Bank
Choice Bank Paybill No. |
Account No. |
990360 |
|
MPesa To Daraja Bank
Daraja Bank Paybill No. |
Account No. |
800642 |
|
MPesa To Faulu Bank
Faulu Bank Paybill No. |
Account No. |
328585 |
|
MPesa To KWFT Bank
KWFT Paybill No. |
Account No. |
101200 |
|
MPesa To Maisha Bank
Maisha Bank Paybill No. |
Account No. |
905555 |
|
MPesa To Rafiki Bank
Rafiki Bank Paybill No. |
Account No. |
802200 |
|
MPesa To Key (Formerly Remu) Bank
Remu Bank Paybill No. |
Account No. |
953300 |
|
MPesa To SMEP Bank
SMEP Bank Paybill No. |
Account No. |
777001 |
|
MPesa To Sumac Bank
Sumac Bank Paybill No. |
Account No. |
984800 |
|
MPesa To U&I Bank
U&I Bank Paybill No. |
Account No. |
509900 |
|
MPesa To Uwezo Bank
Uwezo Bank Paybill No. |
Account No. |
756231 |
|
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