How To Retrieve Forgotten NSSF PIN In 2023



Forgetting NSSF PIN can be frustrating especially when trying to access the scheme’s services online via the available platforms via USSD Code or NHIF Mobile app

Fortunately, this minor inconvenience can be easily sorted from the comfort of one’s home without necessarily taking a trip to any of the nationwide NSSF branches.

To retrieve NSSF PIN, simply follow the below procedures and have it reset within no time.

1. How To Reset NSSF PIN Via USSD Code

Dial *303#
Select option 1 for Member services
Type 0 to reset current NSSF PIN
Answer the security question
You will receive SMS containing new NSSF PIN

2. How To Reset NSSF PIN Via Whatsapp Bot

Download, install and launch Whatsapp [ Playstore / Appstore ] Save the NSSF Contact number 0704 303 303 and type ‘Hi’
Select option 1 for member services
Proceed to enter your 4 digit PIN.
If forgotten, press 0 to reset and answer a security question
Once answered correctly, your new PIN will be shared to you


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