List of Best Motor Vehicle Insurance Companies In Kenya [2022]

by konvigilante · Published December 2, 2021 · Updated January 12, 2022

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Types Of Motor Vehicle Insurance Policies In Kenya

Possessing a motor vehicle insurance generally involves displaying the details of an insurance certificate whereby it can be immediately accessible such as on the windscreen of vehicles. In Kenya, there are three major types of motor insurance classes. These include:

Third party only: this is the least and the cheapest type of insurance which only covers liabilities to 3rd parties i.e losses caused by the insured vehicle to other people’s property or lives.
Fire and theft: this type of insurance covers against losses incurred either through fire or theft of motor vehicles. It also covers 3rd parties only.
Comprehensive: this type of insurance covers for both the above as well as losses related to accidents such as repair costs and write offs.

How To Buy Motor Vehicle Insurance Online In Kenya

Basically, there are two methods with which motor vehicle owners in Kenya can buy motor vehicle insurance cover. They include:

Direct: involves purchasing the insurance cover from any of the authorized insurance companies offering motor insurance cover.
Indirect: involves buying through licensed intermediaries such as insurance agents and brokers.

In each of the above instances, there is a slight benefit over the other whereby direct purchases minimize the risk of brokers not remitting funds to the insurance companies while indirect purchases provide access to a variety of options.

How To Choose The Right Motor Vehicle Insurance In Kenya

Before settling on a motor cover policy, due diligence is required so as to find the best fit for one’s needs in terms of affordability and convenience. Below are considerations to put into effect when searching for the right cover.

Personal research: this requires personal groundwork and investigation regarding the various companies’ nature of business, performance over time, claims payment etc
Cost benefit analysis: this typically involves comparing a company’s pricing in relation to its services/policies.

Process Of Buying Motor Vehicle Insurance In Kenya

Prior to getting a motor cover policy once you have settled on a company of your choice, you are required to complete the below processes.

Fill in a proposal form. A proposal form is basically a contract between the insured and insurance company detailing the particulars of the buyer as well as vehicle details.
Submit KYC documentation: KYC also referred to as ‘Know Your Customer’ is used for verification purposes which involves submission of a copy of national ID, KRA Pin and log books for individuals while for corporate, a copy of incorporation certificate is required.
Making of payment.
Issuance of cover: Once the application for a particular cover is finalized, you will receive an email containing your certificate which you are required to print, cut and stick on the vehicle’s windscreen.

How To Claim Motor Vehicle Insurance In Kenya

Motor vehicle claims are usually governed by the terms within the policy document which is accessible after purchasing a particular cover. The document contains details of the cover such as what is covered and not covered, limits of the cover etc

Once a loss occurs such as an accident, you are required to inform your insurance company and immediately report to the nearest police station or traffic officer present at the scene.

When reporting to the insurance company, you need to fill in a claim form and attach copies of the driving license and ID of the driver who was driving at the time of accident and also attach a copy of the police abstract.

Note:

It is highly advisable to take photos of the scene of the accident and include them in your attachment to the insurance company for faster claims processing.