How To Contact Tala, Branch And Other Loan App Customer Service [2021]

This is so because it requires no paperwork or queues. One just needs to possess a valid national ID and frequently transact through mobile money services e.g M-PESA

Despite their popularity, this does not mean that they are immune to problematic situations as users may encounter difficulties  while using the services.

This in turn may require elevated assistance that only the service provider can sort.

Below, we look at some of the mobile lenders and how you can reach them in-case you are in need of help.

Lender	Email Address	Phone Contacts
AfrikaLoan	help@afrikaloan.com	Not available
Bayes	customercare@bayes.co.ke	Not available
Berry	support@berry.ke	Not available
Branch	support@branch.co	Not available
Carbon	kenyacs@getcarbon.co	Not available
Cash Xpress	info@premiergroup.co.ke	+254 730 812 000 / +254 709 176 000
CreditHela	help@credithela.com	Whatsapp 0110895800 / 020 765 0111
EazzyLoan	customercare@equitybank.co.ke	+254 763 026 000 / +254 763 063 000
ExtendMoney		+254 709 176 000
Flashpesa	support@flashpesa.co.ke	+254 769 159 474
Fuliza	customercare@safaricom.co.ke	Dial 100 ( prepaid ) / 200 ( postpaid)
Haraka	kenyaharaka@getbucks.com	+254 770 637 594
HelaPesa	info@helacapitals.com	+254 797 627 668 / +254 795 637 092
HF Whizz	customer.service@hfgroup.co.ke	+254 709 438 000 / +254 709 438 888
HiKash	info@hikash.co.ke	+254 794 896 360
Ipesa	help@ipesa.cc	5488888888
Kakitu	info@kakitullc.com	+254 759 515 031
Kashway	service@KashWay.cc	Not available
Kava	kava@kava.africa	+254 709 880 000 / +254 799 873 558
KCB Mpesa	contactcentre@kcbgroup.com	+254 711 087 000 / +254 732 187 000 / +254 (020) 2287000 / SMS 22522
Kopa Doh	info@kopadoh.com	+254 724 610 610
Kuwazo	talktous@kuwazo.co.ke	+254 745 660 345
LionCash	support@lioncash.co	Whatsapp +254 793 302 922
LoanBee	support@loanbee.co	+254 719 105 363
NCBA Loop	loop@ncbagroup.com	+254 (020) 2884444 / +254 711 056 444/+254 732 156 444
L-Pesa	info@l-pesa.com	Whatsapp +254 743 300 689
MCoop Cash	customerservice@co-opbank.co.ke	Whatsapp +254 736 690 101 / +254 (020) 3276000 / +254 (020) 2776000 / +254 703 027 000
M-Fanisi	info@maishabank.com	+254 792 002 300
Mkey	ask@mKey.app	Not available
Mombo	support@mombo.africa	+254 706 503 230
Mshwari	customercare@safaricom.co.ke	Dial 100 ( prepaid ) / 200 ( postpaid)
Okash	help@o-kash.com	Whatsapp +254 758 705 699/ +254 (020) 7659988
OkoaMia	info@okoamia.com	+254 707 000 222
Okolea	support@okolea-international.com	+254 720 178 775 / +254 748 679 076
OkoaThao	Not Available	Not available
Opesa	help@o-pesa.com	Whatsapp +254 758 706 946/ +254 (020) 7650999
PesaFlash	support@pesaflash.co.ke	+254 (020) 7651561 / +254 (020)7651588 / +254 768 028 057
PesaPata	info@pesapata.com	+254 707 000 222 / +254 707 000 555
PesaZone	support@pesazone.com	Not available
Pezesha	hello@pezesha.com.	Not available
Saida	hello@getsaida.com	Not available
Scoppe	info@pesapata.com	+254 707 000 222
Senti	support@senti.co.ke	+254 712 517 910
Shika	care@shika-app.com	+254 742 143 999
Sotiwa	Not Available	+254 728 221 717
Stawika	support@stawika.com	+254 (020) 7606557 / +254 (020) 7606558 / +254 (020) 7606556 / +254 (020) 7606564
Tajiri	customercare@utajiri.co.ke	Not available
Tala	hellokenya@talamobile.com	Text 21991
Timiza	absa.kenya@absa.africa	+254 709 213 000 / +254 (020) 4265000
Tufaa	info@tufaa.cc	Not available
Ubapesa	info@ubapesa.com	+254 702 444 888
Umba	support@umba.com	Not available
ZashLoans	cs@zashloan.com	Not available
Zazipay	support@zazipay.com	+254 700 222 324
Zenka	support@zenka.co.ke	+254 (020) 7650878