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This sticker applies to the imported products intended for sale in the local market ( Kenya ) therefore all importers are required to apply for the ISM sticker.

PRODUCT EXEMPTION LIST

All imports are to be subjected to the ISM sticker except from the below exemptions.

  • Medicine

  • Medical Devices

  • Pest Control products

  • Seeds (Plant Materials)

  • Printed Materials e.g. Books, Newspaper, Magazines etc.

  • Precious stones, Jewellery etc.

  • Illuminated Signs and Name plates etc.

  • Motor Vehicles and Bike (covered under a different inspection regime).

  • Artificial flowers, Walking sticks, Antiques etc.

  • Products manufactured in an EAC partner state and bears Quality Mark of that Partner State.

  • Products already certified by KEBS under the Diamond Mark of Quality

APPLICATION PROCESS

Imported products are subjected under various Pre-Export Verification of Conformity to Standards ( PVoC ) known as PVoC Routes.

1. ROUTE A– Products sourced from unknown traders/ suppliers (i.e. exporters) whereby each consignment is subjected to physical inspection and testing before issuance of a Certificate of Conformity (CoC) by the inspection agent on behalf of KEBS.

Issuance of ISM stickers under route A requires the importer to complete an application form and submit it to KEBS together withcopies of CoC, Customs Entry, IDF and Packing list.

2. ROUTE B– Products sourced from known traders/suppliers (i.e. exporters) whereby they are subjected to only physical inspection before issuance of a CoC.

Issuance of ISM stickers under route B requires the importer to complete an application form and submit it to KEBS together withcopies of CoC, Customs Entry, IDF and Packing list.

3. ROUTE C Manufacturers who want to export their products to Kenya under licensing terms whereby they are subjected to full assessment of their production quality management system.

The license is valid for a period of one (1) year and during this period the manufacturer’s export to Kenya will be issued with a CoC provided they adhere to the terms and conditions of the License issued by KEBS appointedagent.

Issuance of ISM stickers under route C requires the importer to complete an application form and submit it to KEBS together with a copy of the PVoC License issued by KEBS appointed inspection agent to the exporter. The importer shall provide half year estimated quantities of licensed product(s) retail/ sale units expected to be imported into Kenyaand pay for the same.

ISM STICKER PROCESSING

KEBS shall verify payment and the authenticity of the submitted documents against its imports databaseand process the ISM by entering the details of the application in the ISM database.

KEBS shall encode and print each ISM sticker with importer’s name, product name, product brand and CoC/ PVoC License/ Inspection or Test Report Details within 2 working days of receipt of complete application from the importer.

Importers or authorized representatives shallcollect ISM stickers and letters detailing the terms and conditions for use of the mark directly from KEBS offices nearest to them.

APPLICATION OF ISM STICKERS ON CERTIFIED PRODUCTS.

Importers or their authorized representative shall affix the ISM stickersonly on retailunits of certified products as per the terms and conditions for use of the Mark.

In case marking or sticking of the ISM on retail unit is not possible, the Mark shall be affixed on a package containing two or more Retail Units provided the retail cost of a single unit shall not be more than Kshs. 25/=

For small fast moving items such as cutlery on display in trays or Pegged, the corresponding ISM stickers maybe displayed on the tray or display units at the point of sale.

CONTACTS

Kenya Bureau of Standards
Popo Road, Off Mombasa Road,

P.O. Box 54974 – 00200

Nairobi, Kenya.

Tel : + 254 (20) 694 8000
Mobile : 0722 202 137 or 0734 600 471/2
PVOC : 0724 255 242

Email : info@kebs.org