How To Know Whether Your Huduma Card Is Ready And Where To Collect It

How To Know Whether Your Huduma Card Is Ready For Collection

Huduma card is a card containing a unique digital number that bears an individual’s biometric data which will be useful when accessing government services.

The captured data will assist the government enhance efficiency in the use of public resources, act as a planning basis in the delivery of affordable housing targets, prevent fraud or manipulation in the access of services as well as attract investors in the Manufacturing sector and spur growth in the labor market.

Mass registration for the huduma number began in March 2019 and was set to run for 45 days targeting Kenyans aged six and above.

After registration, the captured data was analyzed, compiled and used in the generation of the physical huduma number cards with the first batch of cards being unveiled in February 2021.

Persons whose huduma cards will be ready will get notified via a personalized SMS from HUDUMA NAMBA containing a link which would be used to access the huduma number portal as shown by the below sample SMS

Once at the portal, you are required to choose: your county, sub-county and preferred collection point

Once the above is done, click on ‘SUBMIT

If you have NOT received any SMS from Huduma number, you can also check your card status using the method below.

How To Check Huduma Card Status

How To Check Huduma Card Status

Click on the huduma namba link to access the portal.

Enter your national ID number and click ‘Check card status’ to receive the progress details of your huduma card as shown below.

How To Check Huduma Card Status

Below is a list of Huduma number collection centers in Nairobi that are open over the weekends as from 8am – 4pm

Sub-County Huduma Centre Physical location
Dagoretti Dagoretti DCC Dagoretti office compound Naivasha Rd opposite Shell Petrol station.
  Waithaka ACC’s office, Waithaka Market
Embakasi Embakasi DCC Embakasi office compound next to Mama Lucy Hospital Kayole
  Imara Daima ACC Embakasi office, Imara Daima/ Imara Daima Police Post, Next to MCC Primary school
Kamukunji Kamukunji DCC Kamukunji office compound Digo Rd Near Gikomba Market
  Huduma Centre – Eastleigh 11th Street, Eastleigh
Kasarani Kasarani DCC Kasarani office compound along Kasarani-Mwiki Rd
  Roysambu DCC Kasarani office compound along Kasarani-Mwiki Rd
Kibra Kibra DCC Kibra office compound along Kibera drive
Lang’ata Lang’ata DCC Lang’ata office compound behind Wilson Airport at Nairobi West Chief’s Office/ Nairobi West AP Camp
Makadara Makadara DCC Makadara office compound, Next to Makadara Law Court along Jogoo Rd
  Huduma Centre – Makadara DCC Makadara office compound, Next to Makadara Law Court along Jogoo Rd
Mathare Mathare DCC Mathare office compound along Juja Rd- Next to Chief’s office- Mathare
Njiru Njiru DCC Njiru office compound Ruai market- Next to Embakasi Ranching Company Offices
Starehe Starehe DCC Starehe office compound, opposite Kariokor Market
  Nyayo House Nyayo House, 6th Floor ( Eastern Wing ) along Kenyatta Avenue
  Central ACC CBD Office, Ngara next to Ngara Police Post
  Huduma centre – GPO Telposta Towers, Ground Floor, Kenyatta Avenue
  Huduma centre – City Square Haile Sellasie Avenue, Next to Technical University of Kenya (Formerly Kenya Polytechnic)
Westlands Westlands DCC Westlands Office compound Waiyaki way ( Next to Safaricom house )
  Kangemi ACC’s office Kangemi near Kangemi Social Hall


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4 replies

  1. why is it taking tooo long to proccess huduma card

  2. I checked it says your still being processed

  3. Thanks for the information. I have received an sms that my card is ready and that i need to pick it from the stated location. I want to pick it from Nairobi. There is no link so that i can access the portal. What am i supposed to do?

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