To transfer money from your Mpesa account to Prime bank account, follow the steps below.

Via SIM Toolkit

  1. Go to phone SIM toolkit
  2. Navigate to the Safaricom menu and click on ‘M-PESA’
  3. Select Lipa Na M-PESA
  4. Choose the Paybill option
  5. Enter the Paybill number 982800
  6. For account number, enter your Prime bank account number
  7. Enter the amount to be transferred
  8. Enter your M-PESA pin
  9. Confirm that all details are correct and press ‘OK’.

Via mySafaricom App

  1. Download the mySafaricom app from the Google Playstore
  2. Tap on the M-PESA menu
  3. Select Lipa na M-PESA
  4. Choose Pay Bill
  5. Enter the Business No as 982800
  6. Enter the Account Number as your Prime bank account number
  7. Enter the amount to be transferred
  8. Click Continue
  9. Confirm the details in confirmation message prompt and click Send
  10. Enter your M-PESA pin