How To Know Whether Your Certificate Of Good Conduct/Police Certificate Is Ready For Download Via E-citizen


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In our previous article, we highlighted the process of applying for a Certificate of good conduct/Police Certificate from the e-citizen portal.

In this post, we focus on to how to download the certificate once it is processed.

1.Login to the e-citizen portal

2.Navigate to the Directorate of Criminal Investigations and click on ‘Get Service’ tab

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3.You will be directed to your dashboard whereby you will be able to view all your applications. Once your certificate is already processed and ready for download, you will get a Generate certificate PN NIL message.

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4.Click on ‘View’ tab beside it and you will be directed to the download page. Click on ‘Downloads’ tab located at the right and you will find the ‘POLICE CLEARANCE CERTIFICATE PIN NIL’ as an option

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5.Click on ‘POLICE CLEARANCE CERTIFICATE PIN NIL’ and you will now be able to access your certificate. Scroll all the way to the bottom to get the ‘Print Service’ option.

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One response to “How To Know Whether Your Certificate Of Good Conduct/Police Certificate Is Ready For Download Via E-citizen

  1. I applied for certificate of good conduct on 11/12/2019,and to date my status reads:processing and duration is 0days what could be the problem?i really need the certificate urgently,would you please help.

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